What's the call forwarding code on Spectrum?

Spectrum Voice uses the standard North-American star codes: `*72 ` to forward every call, `*71 ` for conditional, `*73` to cancel. Dial from any handset on your Spectrum Voice line.

Why isn't *72 working on Spectrum?

Three usual suspects: (1) you're dialing from a different line than the one being forwarded — star codes only affect the line they're dialed from; (2) the destination includes spaces, dashes, or a country code — strip to plain 10 digits; (3) your Spectrum plan has forwarding disabled at the account level — toggle from spectrum.net → My Services → Voice instead.

Can I forward only outside business hours on Spectrum?

Not via star code. The spectrum.net portal exposes Selective Call Forwarding (per caller-ID), but Spectrum doesn't currently offer time-of-day forwarding from the portal. Workaround: pair conditional forwarding (`*71`) with an AI answering service that handles after-hours by default.

Does Spectrum charge for forwarded calls?

Most Spectrum Voice plans include unlimited US calling, so forwarded calls to a US destination don't add to your bill. International or premium-rate destinations may incur per-minute charges — check your specific Spectrum Voice plan.

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How to forward calls on Spectrum Voice

Spectrum Voice (formerly Charter, Time Warner Cable Voice) uses standard North-American star codes: *72 / *71 / *73.

Spectrum Voice (the home phone service from Charter Spectrum, which absorbed Time Warner Cable and Bright House) uses the standard North-American star codes for call forwarding: *72 for every call, *71 for conditional, *73 to cancel. Codes work from any handset connected to your Spectrum Voice line. There's also a self-service portal in your Spectrum account for browser-based control.

Spectrum Voice — codes you need

*72YOUR-NUMBER
Forward every call
Sends every incoming call to the destination immediately.
*71YOUR-NUMBER
Forward only when busy or unanswered
You still answer when free; destination catches the rest.
*73
Cancel forwarding
Dial from the same Spectrum Voice line.

Method 1 — Star codes from your Spectrum handset

Pick up any handset on your Spectrum Voice line.
Dial the star code followed by the destination number, no spaces or dashes. Example: *7218005551234.
Press send/talk.
Wait for the confirmation tone — a short stutter dial tone or three beeps.
Hang up.

Forwarding is now active. From the next ring on, calls follow the rule you set.

Method 2 — Spectrum.net portal

If you'd rather configure from a browser:

Sign in at spectrum.net with your Spectrum credentials.
Open My Services → Voice → Call Forwarding.
Pick a forwarding type — All Calls, No Answer, or Busy — and enter the destination.
Save.

The portal also exposes Selective Call Forwarding (forward only certain incoming numbers), which star codes can't do.

Conditional vs unconditional

Unconditional (*72) forwards every call away — Spectrum handsets stay silent.

Conditional (*71) only forwards when busy or unanswered (~four rings). Handsets ring normally; only the missed calls roll over.

For a home office or small business, conditional is the right default — keep answering what you can directly, and let the destination (answering service, AI receptionist, your cell) catch the rest.

Cancelling Spectrum forwarding

Dial ***73** from any Spectrum Voice handset. Same confirmation tone, then forwarding stops.

If forwarding was set from the spectrum.net portal, the portal-set rule may stay pinned even after *73. In that case, log in and disable from My Services → Voice → Call Forwarding.

Try the carrier code generator

Pick your carrier and condition — get the exact code to dial, with a copy button.

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When should calls forward?

Forward to this number (your RingOwl number, your other line, etc.)

Code preview

Enter the destination number above and the dial code appears here.

FAQ

What's the call forwarding code on Spectrum?: Spectrum Voice uses the standard North-American star codes: *72<destination-number> to forward every call, *71<destination-number> for conditional, *73 to cancel. Dial from any handset on your Spectrum Voice line.
Why isn't *72 working on Spectrum?: Three usual suspects: (1) you're dialing from a different line than the one being forwarded — star codes only affect the line they're dialed from; (2) the destination includes spaces, dashes, or a country code — strip to plain 10 digits; (3) your Spectrum plan has forwarding disabled at the account level — toggle from spectrum.net → My Services → Voice instead.
Can I forward only outside business hours on Spectrum?: Not via star code. The spectrum.net portal exposes Selective Call Forwarding (per caller-ID), but Spectrum doesn't currently offer time-of-day forwarding from the portal. Workaround: pair conditional forwarding (*71) with an AI answering service that handles after-hours by default.
Does Spectrum charge for forwarded calls?: Most Spectrum Voice plans include unlimited US calling, so forwarded calls to a US destination don't add to your bill. International or premium-rate destinations may incur per-minute charges — check your specific Spectrum Voice plan.

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