RingOwl
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🩺 Medical

AI answering service for medical practices

New patient intake, refill requests, insurance questions — answered with clinical care.

Built for primary care, urgent care, specialists, and chiropractors. Front desk does clinical work. RingOwl handles the phone.

7-day trial · 30 minutes included · No credit card

The cost of a missed call

What you're losing right now

📞

Phone volume crushes the front desk

Refill requests, insurance questions, appointment shuffling — your medical assistant spends much of the day on the phone instead of in the clinic.

🆕

New patients lost to bigger practices

When a prospective patient can't get through, they call the next clinic on Google. You don't find out you lost them.

🚑

Triage calls need a human ear

Symptom checks, urgent pain, suspected emergencies — RingOwl escalates the right calls to your on-call provider in seconds, handles the rest.

A real call, handled

Here's what RingOwl does on a medical call

Incoming call · Tuesday · 8:15 am

Maria Lopez

Live

Caller

Hi, I need to schedule a refill for my blood pressure medication.

RingOwl AI

I can help with that. Can I have your full name and date of birth?

Caller

Maria Lopez, 4/12/1968.

RingOwl AI

Got it. Which pharmacy should we send it to? And is this a refill of your current prescription, or a change in dosage?

Caller

CVS on Main Street, same dosage.

Refill request

Captured for Dr. Chen to review · CVS Main Street

SMS sent

Illustrative exampleA routine refill request captured cleanly — without tying up your medical assistant on a call.

Hear it

Call an AI receptionist for medical

We pre-built a medical AI receptionist for a fictional business. Click Call now and talk to it from your browser — no signup. The business is made up; the AI is real.

Medical

Riverside Family Medicine

Receptionist · Avery

Family practice. Appointments, refills, urgent same-day triage.

Try asking

  • Are you accepting new patients?
  • I need a refill on my prescription.
  • I have a sore throat — can I come in today?

Demo only — RingOwl is HIPAA-aware, not HIPAA-certified.

Setup

Live in 15 minutes. No IT.

1

Pick the Medical pack

We pre-load the FAQs, intake scripts, and calendar rules for your trade.

2

Forward your number — your way

Dial one code on your existing line. Forward every call, or just the ones you can't get to — after hours, weekends, or when you're already on the phone. Your customers keep calling the same number.

3

Get texts and emails, not voicemails

Every call answered, every booking confirmed, summarized to your phone and inbox.

Works with your calendar

Books straight into the calendar you already use

RingOwl checks availability and books appointments in real time.

Live today

Google CalendarAppointo

On the roadmap

Cal.comCalendlyFollow Up BossHubSpotZapier

Pricing

Simple pricing. One job — answer the phone.

Every plan starts with a 7-day free trial — 30 minutes included, no credit card. After the trial, pick a plan to keep RingOwl answering.

Starter

Solo owner. One number, one calendar.

$49/mo

  • 250 minutes / month
  • 1 forwarded number
  • 1 calendar (Google)
  • SMS summaries to your phone
  • Email support
Start 7-day free trial
Most popular

Growth

Most popular. For practices booking 5+ appointments a week.

$99/mo

  • 600 minutes / month
  • 1 vertical pack (real estate, dental, salon, …)
  • CRM + calendar integrations
  • 60-second callback for missed calls
  • Priority support
Start 7-day free trial

Scale

Multi-location. White-glove setup.

$199/mo

  • 1,500 minutes / month
  • All vertical packs
  • Multi-location / multi-number routing
  • Dedicated onboarding call
  • White-glove support
Start 7-day free trial

No credit card · Cancel anytime · Replaces a $300/mo virtual receptionist at 1/10th the cost.

Questions

Medical owners ask us

  • What's RingOwl's stance on HIPAA?+

    RingOwl is HIPAA-aware, not HIPAA-certified — we don't log or expose PHI by default, and call data lives in your account only. We don't currently sign BAAs or hold a HIPAA certification. RingOwl captures the call and routes to your team; it is not a substitute for clinical judgment. Review it against your own compliance requirements before relying on it.

  • How does it handle medical triage?+

    You define escalation rules (severe pain, chest pain, suspected stroke symptoms, pediatric fever thresholds). When triggered, the call routes immediately to your on-call provider or nurse line. Routine questions stay with RingOwl.

  • Can RingOwl book new patients?+

    Yes. It collects insurance carrier and member ID, checks your in-network status, captures chief complaint and demographics, and books against your connected Google Calendar.

  • Does it integrate with my EMR?+

    Not yet. RingOwl books against Google Calendar today and hands you a structured call summary for every patient. Direct EMR and practice-management integrations are on our roadmap.

  • What if a caller has a clinical emergency?+

    RingOwl recognizes emergency phrasing (chest pain, severe bleeding, suspected stroke, suicidal thoughts) and immediately instructs the caller to hang up and dial 911, then logs the call for your follow-up.

Stop losing medical calls

Forward your line, keep your number, and let RingOwl answer every call 24/7.

7-day trial · 30 minutes included · No credit card