New patient intake, refill requests, insurance questions — answered with clinical care.
Built for primary care, urgent care, specialists, and chiropractors. Front desk does clinical work. RingOwl handles the phone.
7-day trial · 30 minutes included · No credit card
The cost of a missed call
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Refill requests, insurance questions, appointment shuffling — your medical assistant spends much of the day on the phone instead of in the clinic.
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When a prospective patient can't get through, they call the next clinic on Google. You don't find out you lost them.
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Symptom checks, urgent pain, suspected emergencies — RingOwl escalates the right calls to your on-call provider in seconds, handles the rest.
A real call, handled
Incoming call · Tuesday · 8:15 am
Maria Lopez
Caller
Hi, I need to schedule a refill for my blood pressure medication.
RingOwl AI
I can help with that. Can I have your full name and date of birth?
Caller
Maria Lopez, 4/12/1968.
RingOwl AI
Got it. Which pharmacy should we send it to? And is this a refill of your current prescription, or a change in dosage?
Caller
CVS on Main Street, same dosage.
Refill request
Captured for Dr. Chen to review · CVS Main Street
Illustrative example — A routine refill request captured cleanly — without tying up your medical assistant on a call.
Hear it
We pre-built a medical AI receptionist for a fictional business. Click Call now and talk to it from your browser — no signup. The business is made up; the AI is real.
Receptionist · Avery
Family practice. Appointments, refills, urgent same-day triage.
Try asking
Demo only — RingOwl is HIPAA-aware, not HIPAA-certified.
Setup
We pre-load the FAQs, intake scripts, and calendar rules for your trade.
Dial one code on your existing line. Forward every call, or just the ones you can't get to — after hours, weekends, or when you're already on the phone. Your customers keep calling the same number.
Every call answered, every booking confirmed, summarized to your phone and inbox.
Works with your calendar
RingOwl checks availability and books appointments in real time.
Live today
On the roadmap
Pricing
Every plan starts with a 7-day free trial — 30 minutes included, no credit card. After the trial, pick a plan to keep RingOwl answering.
Solo owner. One number, one calendar.
$49/mo
Most popular. For practices booking 5+ appointments a week.
$99/mo
Multi-location. White-glove setup.
$199/mo
No credit card · Cancel anytime · Replaces a $300/mo virtual receptionist at 1/10th the cost.
Patient phone volume is relentless — refills, insurance questions, scheduling, results requests — and it pulls your medical assistants away from clinical work all day. An AI answering service absorbs that load. RingOwl answers routine patient calls, captures refill and scheduling requests as structured notes, collects insurance details for new patients, and escalates the calls that need a human ear to your on-call provider — so your front desk runs the clinic instead of running the phones, and prospective patients stop slipping to the bigger practice that picked up first.
Most patient calls follow predictable patterns, and RingOwl turns each into clean data your team can action without playing phone tag.
RingOwl is a scheduling and intake assistant, not a clinician, and it's explicit about that on every call. You define the escalation rules — chest pain, severe bleeding, suspected stroke, pediatric fever thresholds — and triggering calls route immediately to your on-call provider or nurse line; genuinely life-threatening phrasing prompts the caller to hang up and dial 911, with the call logged for follow-up. On compliance, RingOwl is HIPAA-aware, not HIPAA-certified: it doesn't log or expose PHI by default, call data stays in your account, and it doesn't sign BAAs today. Review it against your own compliance requirements before relying on it.
Overnight nurse-line and medical answering services typically bill $1–$3 per minute, so a busy month gets expensive fast. RingOwl is flat — $49, $99, or $199 a month — with triage routing, intake capture, and calendar booking included at every tier. You get round-the-clock coverage without a per-minute meter running every time a patient calls.
Questions
RingOwl is HIPAA-aware, not HIPAA-certified — we don't log or expose PHI by default, and call data lives in your account only. We don't currently sign BAAs or hold a HIPAA certification. RingOwl captures the call and routes to your team; it is not a substitute for clinical judgment. Review it against your own compliance requirements before relying on it.
You define escalation rules (severe pain, chest pain, suspected stroke symptoms, pediatric fever thresholds). When triggered, the call routes immediately to your on-call provider or nurse line. Routine questions stay with RingOwl.
Yes. It collects insurance carrier and member ID, checks your in-network status, captures chief complaint and demographics, and books against your connected Google Calendar.
Not yet. RingOwl books against Google Calendar today and hands you a structured call summary for every patient. Direct EMR and practice-management integrations are on our roadmap.
RingOwl recognizes emergency phrasing (chest pain, severe bleeding, suspected stroke, suicidal thoughts) and immediately instructs the caller to hang up and dial 911, then logs the call for your follow-up.
Forward your line, keep your number, and let RingOwl answer every call 24/7.
7-day trial · 30 minutes included · No credit card