How do I cancel call forwarding on my iPhone?

Two options. (1) Settings → Phone → Call Forwarding → toggle off (works on Verizon and some CDMA carriers). (2) Open the Phone app dialer and dial your carrier's cancel code: `*73` for Verizon / landlines / cable VoIP, `##21#` for AT&T / T-Mobile / GSM carriers.

What's the cancel code for AT&T call forwarding?

AT&T wireless uses `##21#` to cancel unconditional forwarding and `##61#` to cancel conditional. Dial from the Phone app and press the call/send button. AT&T sends a text confirmation within a minute. AT&T landlines use `*73` instead.

Does *73 work on my cell phone?

On Verizon Wireless, yes. On AT&T Wireless, T-Mobile, Cricket, Mint, Boost (GSM), and most other GSM carriers, no — use `##21#` or `##61#` instead. If `*73` doesn't take on your wireless phone, you're on a GSM carrier.

I cancelled but calls still forward — why?

Usually because the forwarding rule was set from your carrier's web portal, not via star code, and the portal overrides dial-code cancels. Log in to your carrier account, open Calling Features → Call Forwarding, and disable from there.

Will cancelling call forwarding cost anything?

No. Cancel codes (`*73`, `##21#`, `##61#`, `##002#`) are free on every major North-American carrier. Forwarded calls themselves may have been billed while forwarding was active, but the cancel dial itself doesn't cost anything.

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How to cancel call forwarding

One short code or one toggle. Pick your carrier below and you're back to normal in under a minute.

If your phone has been forwarding to another number — voicemail, an answering service, a personal cell — you turn it off with one short carrier code or one Settings toggle. Which code depends on your carrier, not your phone. This page covers every major US and Canadian carrier, plus the iPhone and Android Settings paths when they apply.

Cancel codes by carrier

Carrier	Cancel code
Verizon (landline, Fios, wireless)	`*73`
AT&T wireless	`##21#` (unconditional) / `##61#` (conditional)
AT&T landline	`*73`
T-Mobile	`##21#` / `##61#`
Cricket (AT&T MVNO)	`##21#` / `##61#`
Mint Mobile (T-Mobile MVNO)	`##21#` / `##61#`
Boost Mobile	`73` (CDMA) or `##21#` (GSM) — try `73` first
Spectrum / cable VoIP	`*73`
Comcast / Xfinity Voice	`*73`
Cox / Frontier / CenturyLink	`*73`
Bell, Telus (CA)	`*73`
Rogers, Freedom Mobile (CA)	`##21#` / `##61#`
Google Voice	voice.google.com → Settings → Calls → toggle Call forwarding off

Pattern: copper / cable lines and CDMA wireless use *73. GSM wireless uses ##21# and ##61#. Dial from the line that has forwarding active — codes only affect the line they're dialed from.

Cancel from iPhone Settings

If you set forwarding from Settings → Phone → Call Forwarding (Verizon and some CDMA carriers), turn it off the same way:

Settings → Phone → Call Forwarding.
Toggle Call Forwarding off.

The phone-with-arrow icon disappears from the status bar. If the Call Forwarding option isn't in Settings → Phone, your carrier never exposed the toggle — use the dial-code approach in the table above.

Cancel from Android Settings

On most Android phones (Samsung, Pixel, OnePlus, Motorola, others):

Open the Phone app.
Tap the three-dot menu → Settings → Calls → Call forwarding.
Tap each forwarding type (Always, When busy, When unanswered, When unreachable) → Turn off.

If the Call forwarding menu is greyed out or missing, your carrier requires the dial-code approach instead. Open the dialer and use the USSD code from the table above.

Cancel one type vs cancel all

On GSM carriers (AT&T, T-Mobile, Rogers), forwarding is split into four conditions: always (21), when busy (67), when unanswered (61), when unreachable (62). You can cancel just one with ##67#, ##61#, ##62# — or all at once with ##002#.

On CDMA / landline carriers (Verizon, Spectrum, Bell), *73 cancels whichever rule is active. If both *71 and *72 were ever set, run *73 twice in separate sessions to be sure neither still routes.

When the cancel doesn't take

Test by calling the forwarded line from a different phone. If it still routes to the old destination, three likely causes:

Wrong line. Star and USSD codes only affect the line they're dialed from. If you're trying to cancel forwarding on a different number, dial the cancel from that number's phone.
Portal override. Some VoIP plans (Fios, RingCentral, some business VoIP) pin forwarding from the web portal and ignore dial-code cancels. Log in and disable from there.
GSM carrier on a CDMA cancel (or vice versa). Re-check your carrier — *73 on AT&T wireless will dial a phone number; ##21# on Verizon wireless will do nothing.

Try the carrier code generator

Pick your carrier and condition — get the exact code to dial, with a copy button.

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FAQ

How do I cancel call forwarding on my iPhone?: Two options. (1) Settings → Phone → Call Forwarding → toggle off (works on Verizon and some CDMA carriers). (2) Open the Phone app dialer and dial your carrier's cancel code: *73 for Verizon / landlines / cable VoIP, ##21# for AT&T / T-Mobile / GSM carriers.
What's the cancel code for AT&T call forwarding?: AT&T wireless uses ##21# to cancel unconditional forwarding and ##61# to cancel conditional. Dial from the Phone app and press the call/send button. AT&T sends a text confirmation within a minute. AT&T landlines use *73 instead.
Does *73 work on my cell phone?: On Verizon Wireless, yes. On AT&T Wireless, T-Mobile, Cricket, Mint, Boost (GSM), and most other GSM carriers, no — use ##21# or ##61# instead. If *73 doesn't take on your wireless phone, you're on a GSM carrier.
I cancelled but calls still forward — why?: Usually because the forwarding rule was set from your carrier's web portal, not via star code, and the portal overrides dial-code cancels. Log in to your carrier account, open Calling Features → Call Forwarding, and disable from there.
Will cancelling call forwarding cost anything?: No. Cancel codes (*73, ##21#, ##61#, ##002#) are free on every major North-American carrier. Forwarded calls themselves may have been billed while forwarding was active, but the cancel dial itself doesn't cost anything.

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