RingOwl
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Changelog

What we've been shipping

New features, improvements and fixes to your AI receptionist, newest first.

October 2026

  1. New

    "Request a callback" button for your website

    Paste one line of code on your site and visitors get a callback button. They leave their number, and your AI receptionist calls them back within a minute.

  2. Improved

    You get an email when a caller asks for a human

    When a caller insists on speaking to a person, RingOwl now emails you right away with their name, number and what they need. Agents without transfers set up no longer promise to put callers through; they take a message instead.

  3. Improved

    Calls list loads page by page

    Busy accounts with hundreds of calls now see the Calls page load instantly, with pages instead of one long list.

  4. New

    Live call transfers

    Your AI can hand a call to you or your team. Set who gets which calls and at what times of day, and the greeting tells callers what they can be transferred to.

  5. New

    Adjustable voice speed

    Make your receptionist talk a little slower or faster from Settings → Voice.

  6. Fixed

    Phone numbers read back clearly

    When confirming a caller's number, the AI now reads it digit by digit in small groups instead of rushing through it.

  7. New

    Intake forms with a 60-second AI callback

    Host an intake form on RingOwl. When someone submits it, your AI receptionist calls them back within a minute to follow up. Callback numbers now work for any country (US by default).

  8. Fixed

    Clearer microphone errors on test calls

    If your browser blocks the microphone, the test call now tells you what went wrong and how to fix it, instead of a generic error.

September 2026

  1. Fixed

    Minutes reset reliably on your billing date

    Plan minutes now reset on your billing date every time, and calls made right after renewal count toward the new cycle.

  2. New

    Guided three-step demo

    Trying RingOwl for the first time now walks you through hearing your own AI receptionist in three short steps.

  3. Improved

    Local area codes for forwarding numbers

    New forwarding numbers now prefer an area code from your own state, so your number looks local to your callers.

  4. New

    New $10 Lite plan

    A Lite plan with 50 minutes a month for businesses that get a handful of calls a day.

June 2026

  1. New

    Spanish and bilingual receptionists

    Choose English, Spanish, or bilingual. Bilingual agents answer in whichever language the caller speaks.

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