Veterinary answering service
Your front desk can't pick up while it's restraining a dog. RingOwl answers every call, books appointments, and points emergencies to the ER vet.
7-day trial · 30 minutes included · No credit card.
A veterinary answering service handles the calls your front desk can't get to — and at a busy clinic, that's a lot of them. The phone rings nonstop while your team is restraining a patient, prepping for surgery, or already on two other lines, and after hours an anxious pet owner needs to know where to go. RingOwl answers every call instantly, 24/7: it books appointments straight into your calendar, handles routine questions (hours, location, pricing, refill requests), and directs after-hours emergencies to your designated ER vet — for a flat monthly rate instead of a per-call charge.
Related: AI receptionist overview.
What you get
Why RingOwl is the right fit
Every call answered, even at peak
Vet front desks are slammed — phones ring while staff are restraining patients or in the back. RingOwl answers in under a second on every line, so calls don't ring out while your team has their hands full.
Books appointments live
The AI checks your connected Google Calendar and books wellness visits, vaccinations, and recheck appointments while the owner is on the call — not a callback ticket for later.
Directs emergencies to the ER vet
After hours, you set where emergencies go. RingOwl recognizes urgent situations, directs the owner to your designated emergency vet with the address and number, and logs the call for your morning follow-up.
Handles the routine, all day
Hours, location, parking, pricing, refill requests, 'are you accepting new patients' — RingOwl answers the repetitive questions that eat your front desk's day, and captures refill requests for your techs to action.
Flat pricing, no per-call fees
Veterinary answering services typically bill per call or per minute. RingOwl is flat — $49 to $199/mo — so a busy season costs the same as a quiet one.
Setup
Live in 15 minutes. No IT.
Paste your website
We auto-extract your hours, services, and FAQs. You can edit anything.
Forward your number — your way
Dial one code on your existing line. Forward every call, or just the ones you can't get to — after hours, weekends, or when you're already on the phone.
Get texts and emails, not voicemails
Every call answered, every booking confirmed, summarized to your phone and inbox.
Works with your calendar
Books straight into the calendar you already use
Live today
On the roadmap
Pricing
Simple pricing. One job — answer the phone.
Every plan starts with a 7-day free trial — 30 minutes included, no credit card. After the trial, pick a plan to keep RingOwl answering.
Starter
Solo owner. One number, one calendar.
$49/mo
- ✓250 minutes / month
- ✓1 forwarded number
- ✓1 calendar (Google)
- ✓SMS summaries to your phone
- ✓Email support
Growth
Most popular. For practices booking 5+ appointments a week.
$99/mo
- ✓600 minutes / month
- ✓1 vertical pack (real estate, dental, salon, …)
- ✓CRM + calendar integrations
- ✓60-second callback for missed calls
- ✓Priority support
Scale
Multi-location. White-glove setup.
$199/mo
- ✓1,500 minutes / month
- ✓All vertical packs
- ✓Multi-location / multi-number routing
- ✓Dedicated onboarding call
- ✓White-glove support
No credit card · Cancel anytime · Replaces a $300/mo virtual receptionist at 1/10th the cost.
Questions
veterinary answering service — FAQ
Can it book appointments into our system?+
Today RingOwl books into Google Calendar, so wellness visits, vaccinations, and rechecks land on the calendar your front desk already checks. Direct integrations with practice-management systems (like Avimark, Cornerstone, and ezyVet) are on our roadmap.
How does it handle after-hours emergencies?+
You set where emergencies go — your designated ER or 24-hour vet. When RingOwl recognizes an urgent situation, it gives the owner that clinic's name, address, and number so they get help fast, and logs the call so you can follow up the next morning. It directs to emergency care; it doesn't give clinical advice or triage.
Will it give medical advice?+
No. RingOwl is explicit that it's a scheduling and intake assistant, not a veterinarian. For anything urgent it directs the owner to your emergency vet; for medical questions it takes a message for your team rather than advising.
How much does it cost?+
Flat monthly pricing — $49 for the starter tier, $99 for growth, $199 for higher volume — with no per-call or per-minute fees, unlike most veterinary answering services.
Can it handle prescription refill requests?+
Yes. RingOwl captures the refill request — pet name, medication, owner contact — as a structured note and queues it for your techs to action. Direct pharmacy callback is on the roadmap.
Stop sending veterinary answering service callers to voicemail
Forward your line, keep your number, and let RingOwl answer every call.
7-day trial · 30 minutes included · No credit card.