What's the Xfinity call forwarding code?

Xfinity Voice uses the standard North-American star codes: `*72 ` to forward every call, `*71 ` for conditional (busy/no answer), and `*73` to cancel. Dial from any handset on your Xfinity Voice line.

Why isn't *72 working on my Xfinity Voice line?

Three usual suspects: (1) star codes are disabled on your specific Xfinity Voice plan — toggle forwarding from the web portal instead; (2) the destination includes spaces or dashes — strip everything to a plain 10-digit US number; (3) the line you're forwarding is on Xfinity Mobile (wireless), not Xfinity Voice (home phone) — Xfinity Mobile uses GSM `**21*` codes since it runs on Verizon's network.

Can I forward Xfinity calls only outside business hours?

Star codes don't support time-of-day rules — but the Xfinity web portal does. Go to xfinity.com → Services → Voice → Call Forwarding → Settings → Selective Call Forwarding, and add a schedule.

Does Xfinity charge for forwarded calls?

Most Xfinity Voice plans include unlimited domestic calling, so forwarded calls don't add to your bill. International or premium-rate destinations may incur per-minute charges — check your specific plan.

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How to forward calls on Comcast Xfinity Voice

Comcast Xfinity Voice uses the classic North-American star codes: *72 / *71 / *73 — same pattern as Verizon landlines.

Comcast Xfinity Voice (also branded as Xfinity X1 Voice, Xfinity Home Phone, or just Xfinity Voice) uses the standard North-American star codes for call forwarding: *72 to forward every call, *71 for conditional, *73 to cancel. Codes work from any handset connected to your Xfinity Voice line. There's also a web portal at xfinity.com if you'd rather toggle from a browser.

Comcast Xfinity Voice — codes you need

*72YOUR-NUMBER
Forward every call
Sends every incoming call to the destination number immediately.
*71YOUR-NUMBER
Forward only when busy or unanswered
You still answer when free; the destination catches the rest.
*73
Cancel forwarding
Dial from the same Xfinity Voice line.

Method 1 — Star codes from your Xfinity handset

Pick up any handset connected to your Xfinity Voice line.
Dial the star code followed by the destination number, no spaces or dashes. Example: *7218005551234 forwards every call to 1 (800) 555-1234.
Press send/talk.
Wait for the confirmation tone (a short stutter dial tone or three beeps).
Hang up.

Forwarding is now active. Test by calling the line from a different phone — it should route to the destination.

Method 2 — Xfinity Voice web portal

If you'd rather configure from a browser:

Sign in at xfinity.com with your Comcast credentials.
Open the menu → My Account → Services → Voice.
Find Call Forwarding in the calling features list and click Settings.
Pick a forwarding type — Always, When busy, When no answer — and enter the destination number.
Save.

The portal also lets you set selective forwarding (forward only specific incoming numbers) and time-of-day forwarding, which star codes can't do.

Method 3 — Xfinity Connect / Voice Center app

The Xfinity Connect app (older) and Xfinity Voice Center (current) both expose call forwarding under Settings → Call Forwarding. Same toggles as the web portal, on mobile.

If the in-app toggle is greyed out, your specific Voice plan may have forwarding disabled at the account level — call Comcast support and reference your plan's calling features.

Conditional vs unconditional — pick one

Unconditional (*72) forwards every call away — your Xfinity Voice handsets don't ring at all.

Conditional (*71) only forwards when your line is busy or doesn't answer in about four rings. Your handsets ring normally; only the missed calls roll over.

For most small businesses or home offices, conditional is the right pick — pair it with an answering service or AI receptionist and you keep customer-direct contact for calls you can take.

Cancelling Xfinity forwarding

Dial ***73** from any handset on your Xfinity Voice line. Same confirmation tone, then forwarding stops.

If forwarding was set from the web portal or the Voice Center app, the portal-set rule may override *73. In that case, log into xfinity.com and disable from the Call Forwarding settings page.

Try the carrier code generator

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FAQ

What's the Xfinity call forwarding code?: Xfinity Voice uses the standard North-American star codes: *72<destination-number> to forward every call, *71<destination-number> for conditional (busy/no answer), and *73 to cancel. Dial from any handset on your Xfinity Voice line.
Why isn't *72 working on my Xfinity Voice line?: Three usual suspects: (1) star codes are disabled on your specific Xfinity Voice plan — toggle forwarding from the web portal instead; (2) the destination includes spaces or dashes — strip everything to a plain 10-digit US number; (3) the line you're forwarding is on Xfinity Mobile (wireless), not Xfinity Voice (home phone) — Xfinity Mobile uses GSM **21* codes since it runs on Verizon's network.
Can I forward Xfinity calls only outside business hours?: Star codes don't support time-of-day rules — but the Xfinity web portal does. Go to xfinity.com → Services → Voice → Call Forwarding → Settings → Selective Call Forwarding, and add a schedule.
Does Xfinity charge for forwarded calls?: Most Xfinity Voice plans include unlimited domestic calling, so forwarded calls don't add to your bill. International or premium-rate destinations may incur per-minute charges — check your specific plan.

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