How to forward calls on Android
Two paths on every Android: the in-app Call forwarding menu (when your carrier exposes it) or a one-line carrier code.
Option 1 — Phone app → Call forwarding menu
- Open the Phone app.
- Tap the three-dot menu (top-right on Samsung and Pixel) → Settings → Calls → Call forwarding.
- Pick a forwarding type: Always forward, When busy, When unanswered, or When unreachable.
- Tap Enable and enter the destination number.
The call-forwarding-active icon (small phone with arrow) appears in your status bar. On Samsung phones the menu may be under Phone → ⋮ → Settings → Supplementary services → Call forwarding instead.
If the Call forwarding menu is greyed out or missing entirely, your carrier doesn't expose it — use Option 2.
Option 2 — Dial your carrier's code
Open the Phone app dialer and dial the right code:
| Carrier | Forward every call | Forward when busy / no answer | Cancel |
|---|---|---|---|
| Verizon | *72<number> | *71<number> | *73 |
| AT&T wireless | **21*<number># | **61*<number># | ##21# |
| T-Mobile | **21*<number># | **61*<number># | ##21# |
| Cricket | **21*<number># | **61*<number># | ##21# |
| Mint Mobile | **21*<number># | **61*<number># | ##21# |
| Visible (Verizon MVNO) | *72<number> | *71<number> | *73 |
| Boost Mobile | *72<number> (CDMA) or **21*<number># (GSM) | *71<number> / **61*<number># | *73 / ##21# |
| US Cellular | *72<number> | *71<number> | *73 |
| Google Fi | voice.google.com → Settings → Calls | — | toggle off |
After dialing, press the green call button. Star codes (*72, *71) give a confirmation tone; USSD codes (**21*, ##21#) give a text confirmation within a minute. If your phone tries to *call* a weird-looking number instead, you're missing the trailing #.
Conditional vs unconditional
Unconditional (*72 / **21*) — every incoming call routes to the destination immediately. Your Android never rings.
Conditional (*71 / **61*) — only calls you don't pick up (busy, no answer in ~25 seconds, unreachable) get forwarded. Your Android rings normally; you keep the option of answering.
For most small businesses, conditional is the right pick — you answer what you can, the destination (answering service, AI receptionist, personal cell) catches the rest.
Cancelling forwarding on Android
From the Call forwarding menu (Option 1 path): open the same menu and tap Turn off on each forwarding type.
From the dialer (Option 2 path):
- Verizon / Visible / cable VoIP: *73.
- AT&T / T-Mobile / Cricket / Mint / GSM: ##21# (cancel unconditional) or ##61# (cancel conditional). ##002# cancels everything.
The status-bar forwarding icon disappears when it's off.
Try the carrier code generator
Pick your carrier and condition — get the exact code to dial, with a copy button.
Code preview
Enter the destination number above and the dial code appears here.
FAQ
- Where is Call forwarding on Samsung Galaxy?
- Open the Phone app → tap the three-dot menu → Settings → Supplementary services → Call forwarding. On some Samsung models it's under Settings → Calling accounts → SIM → Call forwarding. If the menu is greyed out, your carrier doesn't expose it — dial the carrier USSD code instead.
- Where is Call forwarding on Google Pixel?
- Open the Phone app → tap the three-dot menu → Settings → Calls → Call forwarding. Pixels on most carriers expose this; Pixels on Google Fi route everything through the Google Fi app or voice.google.com instead.
- Why doesn't the dial code work on my Android?
- Three usual suspects: (1) you're missing the trailing
#— without it, the phone treats the code as a regular call; (2) you pressed enter instead of the green call button; (3) you're on a CDMA carrier (like Verizon) dialing a GSM code (**21*) — or vice versa. Match the code to the carrier table above. - Will the call-forwarding icon stay in my status bar?
- Yes — as long as forwarding is active, most Android phones show a small phone-with-arrow icon in the status bar. It disappears when you cancel forwarding.
- Does call forwarding work over Wi-Fi calling on Android?
- Yes. Forwarding is a carrier feature — it works whether your call comes in over cellular or Wi-Fi calling. The destination is reached the same way either way.
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