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AT&T codes: star codes, USSD codes, and self-service shortcuts

AT&T wireless runs on GSM, so it uses USSD strings rather than the old star codes — and AT&T landlines use the opposite set. Here is the full list for both, grouped by what you are trying to do.

AT&T uses two completely different families of dial codes depending on the kind of line you have. AT&T wireless is a GSM network, so it uses USSD strings that start with a double star or double hash and end with a hash. AT&T landlines and some legacy business lines use the older North American star codes instead. Dialing the wrong family is the single most common reason an AT&T code appears to do nothing. This page lists both, and flags which is which.

AT&T call forwarding codes (wireless)

CodeWhat it does
**21*<number>#Forward every call (unconditional)
**61*<number>#Forward when you do not answer
**67*<number>#Forward when your line is busy
**62*<number>#Forward when your phone is unreachable or off
##21#Cancel forward-all
##61#Cancel forward-on-no-answer
##002#Cancel every type of forwarding at once

Replace <number> with a plain 10-digit destination, no spaces or dashes, and press the call button rather than just entering the string. AT&T replies with a short confirmation message within a few seconds. If nothing comes back, the code was treated as a normal call, which almost always means a missing trailing hash.

Full walkthrough with screenshots of each step: how to forward calls on AT&T.

Check what is currently active

These are the interrogation codes. They change nothing, they just ask the network what is set, and they are the fastest way to find out whether something is quietly redirecting your calls:

CodeWhat it reports
*#21#Whether forward-all is on, and the destination
*#61#The no-answer forwarding number
*#62#The unreachable forwarding number
*#67#The busy forwarding number
*#31#Whether your caller ID is hidden

Worth knowing: *#21# circulated widely as a way to check whether your phone had been hacked. It does not detect spyware. It reports call-diversion settings and nothing else, and on most lines it returns a perfectly normal result showing voicemail as the destination. What *#21# actually means covers that in full.

Caller ID and privacy codes

CodeWhat it does
*67Hide your number for one call, dialed before the number
*82Show your number for one call, if it is normally hidden
#31#Hide your number for one call, GSM equivalent of *67
*#31#Check whether your caller ID is currently hidden

*67 works on AT&T wireless despite being a star code, because handsets translate it. It has no effect on calls to toll-free numbers or emergency services, which can always see the calling number. More detail on what *67 means and how to block your number.

AT&T account and self-service codes

These dial straight into AT&T account systems rather than the phone network. Availability varies by plan, and prepaid lines answer some of them differently from postpaid:

CodeWhat it does
*225# (spells #BAL#)Account balance
*646# (spells #MIN#)Minutes used this cycle
*3282# (spells #DATA#)Data usage
*639# (spells #NEW#)Upgrade eligibility
*611AT&T customer service
611Customer service, short form

If one of these returns an error, it is usually because your plan does not expose that counter rather than because you mistyped it. The myAT&T app reports the same figures.

Device codes that work on any AT&T phone

These are handset codes rather than AT&T codes, so they work on any carrier, but they are the ones people most often look for alongside the list above:

CodeWhat it does
*#06#Show your IMEI, works with no SIM and no service
*#5005*7672#Show the SMS center number your phone sends through
*3001#12345#*Open Field Test mode on iPhone for real signal readings

The full cross-carrier set is on the USSD code list.

AT&T landline codes are different

If your AT&T line is a traditional landline rather than wireless, none of the double-star USSD codes above apply. Landlines use the North American star codes:

CodeWhat it does
*72Forward every call
*73Cancel forwarding
*70Cancel call waiting for one call
*77Reject anonymous callers
*87Stop rejecting anonymous callers

The test for which you have: if the phone stops working when the power or internet goes out, treat it as a landline or VoIP line and use this set. Landline call forwarding covers the whole family, and how to forward calls on Verizon walks the same codes step by step.

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FAQ

What is the AT&T call forwarding code?
On AT&T wireless, dial **21* followed by the 10-digit destination and a # to forward every call, for example **21*8005551234#. Dial ##21# to cancel. On an AT&T landline the codes are *72 to forward and *73 to cancel instead.
How do I check if call forwarding is on with AT&T?
Dial *#21# and press call. The network replies with whether forward-all is active and where calls are going. Use *#61# for no-answer forwarding, *#62# for unreachable, and *#67# for busy. These only report settings — they change nothing.
What is *225# on AT&T?
*225# spells #BAL# and returns your AT&T account balance. Related shortcuts are *646# (#MIN#) for minutes used, *3282# (#DATA#) for data usage, and *639# (#NEW#) for upgrade eligibility. Availability varies between prepaid and postpaid plans.
Why isn't my AT&T code working?
Three usual causes: the trailing # is missing, so the phone dialed it as a regular number; you pressed enter rather than the call button, which is required for USSD strings; or you used a wireless code on an AT&T landline. Landlines need *72 and *73, not **21* and ##21#.
Does *#21# show if my phone is hacked?
No. *#21# reports call-diversion settings only — whether calls are being forwarded and to what number. It cannot detect spyware or tapping, and a normal result showing voicemail as the destination is expected on most lines.

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