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How to turn off call forwarding on Android

Android hides the forwarding toggle inside the Phone app's settings. Here's the exact path on Samsung and Pixel — plus the code to dial if the menu isn't there.

Turning off call forwarding on Android means digging into the Phone app's settings, where each forwarding type (always, busy, unanswered, unreachable) has its own switch. The menu's location shifts a little between Samsung, Pixel, and other phones, and some carriers hide it entirely in favour of a dial code. This guide covers the settings path on each, the cancel codes, and how to confirm it's off.

Turn off call forwarding in the Phone app

  1. Open the Phone app.
  2. Tap the (three dots) or your profile icon, then Settings.
  3. Tap Calling accounts (or Supplementary services) → Call forwarding.
  4. Open each type — Always forward, When busy, When unanswered, When unreachable — and tap Turn off / Disable.

Disabling Always forward stops the most common "all my calls go elsewhere" setup; turn off the others too if they're set.

On Samsung Galaxy phones

Samsung's path is nearly identical: Phone app → SettingsSupplementary servicesCall forwarding. Tap each forwarding type and switch it off. On some Galaxy models the menu is under Settings → Calling accounts → [your SIM] → Call forwarding.

If the menu isn't there, dial a code

Some carriers don't expose the forwarding menu on Android. Cancel it from the keypad instead:

  • *73 — turns off basic call forwarding on most carriers
  • ##002# — cancels all forwarding types at once on GSM carriers (AT&T, T-Mobile)
  • #21# — turns off "forward all calls" specifically
  • Press call after entering the code and wait for the confirmation

How to confirm it's off

Dial *#21# from the keypad to check the status of "forward all calls," or *#61# for "forward when unanswered." If they show as disabled, forwarding is off. As a final check, call your Android from another phone and confirm it rings your device rather than routing elsewhere.

Turning it off means those calls go unanswered again

Most people forward calls so they don't miss them — after hours or when they're busy. Switch forwarding off and those calls ring out or hit voicemail instead.

RingOwl fixes the real problem: it's a 24/7 AI answering service that picks up every call you can't, answers questions, and books appointments into your calendar — so you don't need to forward calls around just to stay reachable.

FAQ

How do I turn off call forwarding on Android?
Open the Phone app → ⋮ menu → Settings → Call forwarding, then open each forwarding type (Always, Busy, Unanswered, Unreachable) and turn it off. If the menu isn't there, dial *73 or ##002# instead.
How do I turn off call forwarding on a Samsung phone?
Go to Phone app → ⋮ → Settings → Supplementary services → Call forwarding, then switch off each forwarding type. On some models it's under Settings → Calling accounts → your SIM → Call forwarding.
What code turns off call forwarding on Android?
*73 turns off basic call forwarding on most carriers. On GSM carriers, ##002# cancels every forwarding type at once and #21# turns off "forward all calls." Dial the code and press call.
How do I know call forwarding is off on my Android?
Dial *#21# to check "forward all calls" or *#61# for "forward when unanswered." If they read disabled, forwarding is off. You can also call your phone from another device to confirm it rings your Android.
Why do my Android calls keep getting forwarded?
A forwarding rule you or your carrier set earlier is still active. Turn off each type under Phone app → Settings → Call forwarding, or dial *73 / ##002# to cancel it if the menu isn't available.

Turning forwarding off shouldn't mean missing calls

Most people forward calls so they don't miss them. RingOwl answers every call for you instead — a 24/7 AI answering service that picks up, handles questions, and books appointments straight into your calendar. Free 7-day trial, no credit card.

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